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Delta Norfolk
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View All Past Dates
Monday, December 10
Show Earlier Events
 
 
Tuesday, December 11
 

8:00am

Service Essentials 1 & 2 (Option 2) TBA

1:00pm

Getting to Know Delta (Option2) TBA
 
Wednesday, December 12
 

8:00am

Micros Property Walk Through (F&B Leadership)

8:30am

Delta Elevated Service for Leaders TBA Opera Core Class - Part 3 TBA

9:00am

Operations Trainer Arrival TBA

4:30pm

Opera Core Class - Part 3 TBA
 
Thursday, December 13
 

8:00am

Delta Basics TBA

8:30am

Guest Room Security / Master Key Procedures / Sharps Kit Training TBA Opera Core Class - Part 4 TBA

9:00am

Biohazard Training TBA Micros DB Review (F&B Leaders) Elite Pantry Load In and Staging TBA

9:30am

ECOLAB Training TBA

10:00am

Micros EMC Training (F&B Leadership)

2:00pm

Micros EMC Training (F&B Leadership)

3:00pm

Restaurant Zoning/Prep TBA Test Meal Prep TBA

4:30pm

Opera Core Class - Part 4 TBA
 
Friday, December 14
 

8:00am

Front Office Elevated Operations Training TBA

8:30am

Restaurant Zoning/Prep TBA Opera Core Class - Part 5 TBA

9:00am

Micros Associate Workstation Training

9:30am

Mobile Service Training TBA

10:30am

Restaurant AM Test Meal TBA

11:00am

Brand Standard Audit Review TBA Micros Associate Workstation Training

11:30am

GuestVoice TBA

12:00pm

Cart setup with Leaders TBA

1:00pm

Front Office Elevated Operations Training TBA Restaurant PM Test Meal TBA

1:30pm

Micros Associate Workstation Training

2:00pm

Bar 101 Training TBA Room Staging Housekeeping TBA

2:30pm

Mobile Service Training TBA

3:00pm

Micros Associate Workstation Training

4:00pm

Brand Standard Audit Review TBA

4:30pm

GuestVoice TBA Opera Core Class - Part 5 TBA

5:00pm

Uniform Fitting TBA
 
Saturday, December 15
 

8:00am

Cart setup housekeepers show TBA Front Office Elevated Operations Training TBA

8:30am

Opera L/P Basics

9:30am

Mobile Service Training TBA

10:00am

Breakfast Test Meal TBA Housekeeping Operations Training TBA

10:30am

Breakfast Test Meal #2 TBA IRD AM Test Meal TBA Opera Housekeeping Training TBA

11:30am

GuestVoice TBA

12:00pm

Breakfast Buffet Dry Set TBA Food Show TBA

1:00pm

PM Coffee Break TBA

1:30pm

Restaurant PM Test Meal #2 TBA IRD PM Test Meal TBA
 
Sunday, December 16
 

8:30am

AM Coffee Break TBA Welcome to MARSHA 321

10:30am

Breakfast Test Meal #3 TBA IRD AM Test Meal #2 TBA

12:30pm

Plated Test Meal TBA

1:30pm

Restaurant PM Test Meal #3 TBA IRD PM Test Meal #2 TBA

3:00pm

Elite Pantry Dry Set TBA
 
Monday, December 17
 

8:00am

Bed Making & Room Placement Show TBA CLEAN ALL PUBLIC SPACE (Guest Ready) TBA

8:30am

MARSHA Mini Hotels 321

9:00am

Micros Associate Workstation Training

9:30am

CLEAN ALL PUBLIC SPACE TBA

10:30am

Elite Pantry AM Test Meal TBA Micros Associate Workstation Training

11:00am

Operations Occupy Room training/ Personalize Training/ DND TBA

12:00pm

Dinner Test Meal TBA Beverage Training TBA

1:00pm

Elite Pantry PM Test Meal TBA Micros Associate Workstation Training

1:30pm

Opera Group Housing TBA

3:00pm

Micros MY MICROS Training (F&B/Accounting Leaders)

4:00pm

Front Office Staging and Clean up TBA

1:30am

Opera Night Audit TBA
 
Tuesday, December 18
 

8:00am

Bed Making & Room Placement Show TBA

8:30am

Opera Accounting TBA

9:00am

FINAL Room Walk/Clean TBA Prep For Opening Day TBA

10:30am

Elite Pantry AM Test Meal #2 TBA

12:00pm

Beverage Training TBA

1:00pm

Elite Pantry PM Test Meal #2 TBA FINAL Public Space Walk/Clean TBA

4:00pm

Opening Rally TBA
 
Wednesday, December 19
 

12:00pm

Mobile Check- In Training TBA

3:00pm

Opening Day TBA
 
Thursday, December 20
 

8:30am

MARSHA Inventory Balancing TBA

9:00am

Trainer Departure TBA
 
Friday, December 21
 

8:30am

Opera OXI and Marriott Rewards TBA